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Shipping Policy
Delivery time
Delivery time: 3 to 5 business days after receipt of order.
As soon as your order is on its way to you, you will receive a separate shipping confirmation by e-mail.
Worldwide shipping
Shipping costs
Germany, Austria, Netherlands, Italy, France, Spain, Belgium & Luxembourg
Shipping costs: 5,90 €
United Kingdom
Shipping costs: 5,90 GBP (duty free delivery)
Switzerland
Shipping costs: CHF 9.90 (duty-free delivery)
Other countries within the EU
Shipping costs: 9,90 € to 14,90 €
Other countries outside the EU
Shipping costs: €24.90 (no duty-free delivery)
Returns & Returns fees
For orders from Germany, Austria, Switzerland, the Netherlands, and the UK, PESO provides a free return label. For returns from these countries, a return fee is charged based on the type of return.
The return shipping costs are EUR 5.90 and will be deducted from the refund amount.
An exception applies to refunds in the form of vouchers. In this case, there are no return shipping costs. This option can be selected in the returns portal.
For returns from other countries, PESO does not cover any costs. In these cases, customers must bear the return shipping expenses themselves.
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