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Shipping policy

DELIVERY TIME:

You will receive standard orders usually 2 to 5 working days after receipt of the order. Shortly after collection drops and during sales, delivery times may be longer.As soon as your order is on its way to you, you will receive a separate shipping confirmation by e-mail.

(SWITZERLAND AND EU-FOREIGN COUNTRIES ACCORDINGLY LONGER).

Due to the increased order volume, the delivery time is up to 7 business days.(no delivery before X-MAS).


BLACK FRIDAY DROP DELIVERY TIME:

All orders will arrive no later than the end of January. All RAWS orders that include an item from the Black Friday Drop will also arrive no later than the end of January.

SHIPPING COSTS:

GERMANY

DPD & DHL: 5,90€
UPS: 7,90€

SHIPPING ZONE 1-3 (WITHIN EU)

FedEx: 9,90€ up to 14,90€

For all deliveries within the EU, taxes and customs duties are included in the product price.

SWITZERLAND

FedEx: 14,90€

SHIPPING ZONE 4-9 (OUTSIDE EU, SWITZERLAND!)

FedEx: 24,90€

All shipments outside Europe may be subject to import duties (fees, import duties, VAT), which are determined by the destination country. They are calculated according to the country of manufacture/origin and the classification of the goods and will be charged as soon as your package reaches your country. Peso does not withhold duties and taxes during the checkout process and cannot predict what your potential duties will be: in the event that such additional duties are incurred, they must be paid in order for your package to be cleared. In this case, the customer is responsible for the costs incurred. Please contact your local customs office for more information about your country's policies.

RETOURE

You can cancel orders fromGermany, Austria or the Netherlandswithin 30 days of receipt andreturn them to usfree of charge via DHL. Please use ourreturns portal.

PESO does not cover the costs for returns outside Germany, Austria or the Netherlands.

MORE INFORMATION

LOCATIONS:

OUR LOGISTICS (SHIPPING & RETURNS).

Königsberger Str. 100 (Hall A10)
40231 Düsseldorf
DEUTSCHLAND / GERMANY

OUR OFFICE

Schloßstraße 57
40477 Düsseldorf
DEUTSCHLAND / GERMANY

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