Shipping policy
DELIVERY TIME:
- Worldwide shipping
- You will receive your order within 2 to 5 business days after receipt of order.
- As soon as your order is on its way to you, you will receive a separate shipping confirmation by e-mail.
SHIPPING COSTS:
GERMANY & AUSTRIA
DHL: 5,90€
UPS: 7,90€
SWITZERLAND
Swiss Post: 9,90 CHF
You don't have to pay anything when you receive the shipment, the goods will be delivered duty free.
UNITED KINGDOM
EVRI: 9,90 GBP
You do not have topay anything when receiving the shipment, the goods will be delivered duty free.
OTHER COUNTRIES WITHIN EU
FedEx: 9,90€ to 14,90€
For all deliveries within the EU, taxes and customs duties are included in the product price.
OTHER COUNTRIES OUTSIDE EU
FedEx: 24,90€
For all deliveries outside Europe, import duties may be charged (fees, import duties, VAT), which are determined by the destination country. They are calculated according to the country of manufacture/origin and the classification of the goods and will be charged once your package reaches your country. Peso does not withhold duties and taxes during the payment process and cannot predict what your possible duties will be: in the event that such additional duties are incurred, they must be paid in order for your package to be cleared. In this case, the customer is responsible for the costs incurred. Please contact your local customs office for more information about your country's policies.
RETURNS:
Free returns within 14 days of receipt for all orders from:
- Germany
- Austria
- Switzerland
- Netherlands
- United Kingdom
For returns from Germany, Austria, or the Netherlands , please use the following returns portal.
For a return from Switzerland please use the following returns portal.
For a return from the United Kingdom please use the following returns portal.
PESO does not cover the costs for returns outside Germany, Austria, Netherlands or the United Kingdom.
LOCATIONS:
OUR LOGISTICS (SHIPPING & RETURNS)
Königsberger Str. 100 (Hall A10)
40231 Duesseldorf
GERMANY / GERMANY
OUR OFFICE
castle street 57
40477 Duesseldorf
GERMANY / GERMANY