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Shipping policy

DELIVERY TIME:

- Current delivery time: 3 to 5 working days after receipt of order.

- As soon as your order is on its way to you, you will receive a separate shipping confirmation by e-mail.

- Worldwide shipping

SHIPPING COSTS:

GERMANY & AUSTRIA

DHL: 5,90 €

UPS: 7,90 €

SWITZERLAND

Swiss Post: 9,90 CHF

You don't have to pay anything when you receive the shipment, the goods will be delivered duty free.

UNITED KINGDOM

EVRI: 9,90 GBP

You don't have to pay anything more when you receive the shipment, the goods will be delivered duty-free.

OTHER COUNTRIES WITHIN THE EU

FedEx: 9.90 € to 14.90 €

For all deliveries within the EU, taxes and customs duties are included in the product price.


OTHER COUNTRIES OUTSIDE EU

FedEx: 24,90 €

All deliveries outside Europe may be subject to import duties (fees, import duties, VAT), which are determined by the destination country. They are calculated according to the country of manufacture/origin and the classification of the goods and are levied as soon as your package has reached your country. Peso does not withhold duties and taxes at checkout and cannot predict what your potential duties will be: in the event that such additional duties are incurred, they must be paid in order for your parcel to clear customs. The customer is responsible for the costs incurred. Please contact your local customs office for more information on your country's guidelines.

RETOURE:

Free returns within 14 days of receipt for all orders from:

  • Germany
  • Austria
  • Austria
  • The Netherlands
  • United Kingdom

Please use the following returns portal for returns from Germany, Austria or the Netherlands .

For returns from Switzerland, please use the following returns portal.

For returns from the United Kingdom please use the following returns portal.

PESO does not cover any costs for returns outside of Germany, Austria or the Netherlands.

MORE INFORMATION

LOCATIONS:

OUR LOGISTICS (SHIPPING & RETURNS)

Königsberger Str. 100 (Hall A10)

40231 Düsseldorf

GERMANY

OUR OFFICE

Schloßstraße 57

40477 Düsseldorf

GERMANY